Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Support during Holidays:

During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.

We can not guarantee the same level of support that you are used to.

Moderators will check in on the support forum, but response times may be longer than expected.


Your iThemes support team wishes you happy holidays!

Digital Products From Amazon S3

AWS Amazon S3 S3 digital products

1 reply to this topic

#1 Guest_Nadja von Massow_*

Guest_Nadja von Massow_*
  • Guests

Posted 06 June 2014 - 09:59 AM

I am extremely tempted to try out EXCHANGE and am loving what I see so far.

One question: I am hosting all of my existing digital products on am Amazon S3 account and would like to leave it at that. Can I easily link my digital products from within EXCHANGE to that external directory, or do the products all HAVE to live within the same WP environment?

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,959 posts
  • LocationOklahoma City, OK

Posted 06 June 2014 - 10:51 AM

Hi Nadja,

Thanks for your interest in Exchange.

Are you talking about the files for your digital products?  If so, you can store them in Amazon S3.  Then, when you're creating your product in Exchange, you'll paste the URL of the file into the Source area for your Product Files.

Let us know if you have any additional questions.

Thanks,

Elise



Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


  



Also tagged with one or more of these keywords: AWS, Amazon S3, S3, digital products

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users