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How Do I Reset The Plugin?

ithemesecurity

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#1 Guest_gribouille_*

Guest_gribouille_*
  • Guests

Posted 09 June 2014 - 05:04 AM

hello,

due to mishandling, when I activate the plugin, I do not have access to the administration and going to the home page.

How do I reset the plugin?

I uninstalled and reinstalled but it changes nothing.

who can help me?

Thanks

#2 Gerroald

Gerroald

    iThemes Support

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  • Others: All Plugins, All Themes, Toolkit, Webdesign
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Posted 09 June 2014 - 09:55 AM

Hello Gribouille,

Are you referring to Easy Theme and Plugin Upgrades Plugin?

I sense you may be referring to iThemes Security. If that's the case below is the channels for support.

If you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

Thanks for understanding,

Gerroald





Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.