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Lost My Wp-Admin Login Credentials

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#1 Guest_Jennifer Davis_*

Guest_Jennifer Davis_*
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Posted 09 June 2014 - 12:02 PM

I followed one of the WP-security suggestions and changed my websites' admin panel login page.  I lost the new login page and my user name and password.  How do I find reset so I can login to my website?

#2 Gerroald

Gerroald

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Posted 09 June 2014 - 01:52 PM

Hello Jennifer,

For support with iThemes Security:

If you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

Thanks for understanding,

Gerroald





    Better, More Convenient, Private Support for Your iThemes Products Is Here.


    We're moving support away from the forum and in to private tickets - Log In to Get Support Here


    Note: any currently open support threads in the community forum will stay open while we resolve them.