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in progress

Payment Details Link In Admin Email Notification



4 replies to this topic

#1 webiquity

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Posted 19 June 2014 - 11:42 AM

Site: shubeez.com

Admins need to quickly access shipping info when an order is placed so staff can ship the order.  

Since there is no shortcode option to add shipping info to the admin email notification, my workaround was going to be a direct link to the "Payment Details" screen in WP admin for that order, however that's proven to be a pain.  

A direct link is desirable over logging into WP admin and clicking through the menu and then finding the corresponding order on the Payments screen.  Too many clicks and hunting...it should be an easy click the link, login if necessary, and you're there.

The receipt_link is not ideal since it requires a login and doesn't redirect back to the http://example.com/confirmation/random-string URL.  Given this behavior, I'm confused as to how the receipt_link would be helpful even for the customer receipt email on sites that allow guest checkout - the guest checkout customer has no login so would they could not access the receipt.

I tried to build my own link via HTML in the admin email using the receipt_id, something like:
http://example.com/wp-admin/post.php?post=[it_exchange_email show=receipt_id]&action=edit
But since it adds the "#" in front of the ID number, that doesn't work either - results in broken link.  
Why does the receipt_id include the "#"?  Seems like it should just be the order number itself with no #.

Any ideas on how to make this work or alternative approaches?

#2 Elise Alley

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Posted 19 June 2014 - 05:15 PM

Hi intelliweb,

I just wanted to let you know that I'm going to do some testing with this for alternatives and I'll let you know when I have more information.  

Thanks,

Elise

#3 webiquity

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Posted 02 July 2014 - 11:46 AM

Thanks for looking into this Elise!  Any ideas for alternatives?  

For my client the ideal solution is to include the shipping info right in the email notification (they are accustomed to that from their previous ecommerce setup), but since that's not currently an option with Exchange I'm looking for a workaround.  I see a shipping address shortcode is a feature request so hoping that gets added very soon!

Is there a filter to modify the admin notification that Exchange sends?  I didn't see anything when searching the codex, but if there is that could work for me.

#4 webiquity

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Posted 14 July 2014 - 12:30 PM

Any update?

#5 Elise Alley

Elise Alley

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Posted 14 July 2014 - 05:41 PM

Hi intelliweb,

I apologize, but I don't have an update for this issue.   I've reported the receipt link issue to the developers and I'll let you know when there's an update.  

I don't know of a hook/filter that will help with this, but I'll double check with one of the developers and see if they have a better answer.

I'll update this thread again tomorrow.

Thanks,

Elise



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