Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Support during Holidays:
During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.
We can not guarantee the same level of support that you are used to.
Moderators will check in on the support forum, but response times may be longer than expected.
Your iThemes support team wishes you happy holidays!
Upgrade from flexx to builder
Posted 28 July 2010 - 05:26 PM
I have purchased flexx but am interested in building sites using the new Restaurant Builder Block.
I am also looking at building an E commerce store but see that the shop plugin only works with flexx at the present time.
1 can I upgrade from flexx to builder for the price difference.
2 is there a recording of the shop webinar I can download.
3 can anyone tell me a time scale for the shop plug in to be compatible with builder
Posted 29 July 2010 - 08:18 AM
1. No, you cannot upgrade from theme to theme. Upgrades are done from an indiviual theme to a package that contains that theme (like the All-Access Pass)....but not from one individual product to another.You're welcome to use a coupon on Builder however to receive a discount.
2. Recordings are available to WD members
3. Unfortunately, I don't know of a time frame yet :( Once it's in progress though, I'm sure our team will make announcements about it.