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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Important Security Update for All iThemes Customers - please read this
Lucky 7 Theme & Godaddy
Posted 21 June 2014 - 11:34 AM
Posted 22 June 2014 - 02:24 PM
installing themes is a WordPress functionality, or can be done manually by uploading the files to your server using FTP. It is unrelated to the theme. More here; http://codex.wordpress.org/Using_Themes#Adding_New_Themes or your hosting provider may have documentation on how to do so for their specific configuration. More here: https://www.google.com/?gws_rd=ssl#q=WordPress+install+theme+goddady
For any specific Builder related support requests, please sign in and post in the Builder support forum: http://ithemes.com/forum/forum/64-builder/
hope this helps,
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