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2 replies to this topic

#1 Guest_Sophia_*

Guest_Sophia_*
  • Guests

Posted 25 June 2014 - 10:06 AM

Hi. i just installed the plugin. Folowed all tutorials to set my store. I clicked add new product. Typed title, description, price, uploaded images. when I click to preview the product, there are no images, no buy button, no options. The only things that shows up, and all in the same line are : Title, price, description and some text I didn't even write in description and that is from another page that I have ( this altogether). How do i fix this mess? Can you please help me? Thanks

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,687 posts
  • LocationOklahoma City, OK

Posted 25 June 2014 - 10:24 AM

Hi Sophia,

Can you please (always :)) provide us with the URL where this is happening?  That's the best way for us to diagnose any issues.

Thanks,

Elise

#3 Guest_Guest_*

Guest_Guest_*
  • Guests

Posted 27 June 2014 - 03:57 AM

Hi Elise.

Thanks for replying. My website is not live yet. I am still building it. when you go to my webpage URL all you see is a coming soon page. So all the action is happening "behind the scenes" in my WP dashbboard. I spent all day trying fix things and eventually I discovered that my theme does not support an ecommerce feature :-(. I tried installing all the pluins there are for ecommerce all none o them work with my theme...So the prob is not with ithemes plugin. I will have to contact who I bought the theme from, because I don't know code at all and am learning as I go. Thanks anyway!



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