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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

How Do I Change And Update Information To My Themes Template?


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1 reply to this topic

#1 Guest_George Collins_*

Guest_George Collins_*
  • Guests

Posted 10 July 2014 - 01:38 PM

To who iot may concern,
I am using Itheme web templete and I payed a web designer to build this web site and now he is untouchable and I ned to change the email address and Conpany information.
I need assistants to make the changes.
Thank you
George 310-413-7680

#2 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 32,756 posts

Posted 10 July 2014 - 03:28 PM


please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the appropriate theme forum. On another note, we're here to provide technical support for our themes, but not do site customisations.

You may want to post a request in the Marketplace forum: http://ithemes.com/forum/forum/79-marketplace/


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.