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Not Getting Purchase Notification Emails



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#1 jgerst

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Posted 10 July 2014 - 06:31 PM

Can you think of any reason why I'm not getting email notification of sales? I added my wife's email address to the notification email line in Exchange settings and she gets them fine, but I'm getting nothing and I'm the administrator. I did receive them in the past but no longer. Anything to try?

Thanks,
John

#2 Elise Alley

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Posted 11 July 2014 - 10:59 AM

Hi John,

That is odd.  It means that Exchange is sending the emails, you're just not receiving them for some reason.  Have you checked to make sure they didn't end up in your spam folder?

Thanks,

Elise

#3 jgerst

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Posted 12 July 2014 - 10:31 AM

Crazy. Yes, they were in spam.



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