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Bbpress Plugin Claiming Not Installed

plugin error exchange

1 reply to this topic

#1 fhhbex

fhhbex

    New Member

  • Members
  • Others: Premium Exchange Addon
  • 7 posts

Posted 15 July 2014 - 03:51 AM

Hi there,

I've installed all the plugins for exchange, however I can't activate the membership area - the mouse turns into a no entry sign when I try to click on it.

It is also showing this message : The Membership bbPress add-on requires bbPress plugin. Please install it. - however I have installed the plugin.

Advice would be much appreciated.

website is www.freehotandhappy.com

Kind regards,

Becky

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 5,691 posts
  • LocationOklahoma City, OK

Posted 15 July 2014 - 11:30 AM

Hi Becky,

I don't see that you have bbPress installed.  bbPress is not an iThemes plugin, so even if you've installed all the Exchange add-ons, you still need to install bbPress.

You can do this by going into Plugins > Add New and search for bbPress.  

Give that a try and let us know if you have any additional questions.

Thanks,

Elise



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