Jump to content

Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Exchange - Membership Add On

Memebrship payment flow

This topic has been archived. This means that you cannot reply to this topic.
2 replies to this topic

#1 Guest_Kole Dan_*

Guest_Kole Dan_*
  • Guests

Posted 22 July 2014 - 09:25 PM


We are considering using Exchange plugin with Membership and Reccuring payment Add-ons for our new project and would like to get more information from you regarding following process flow we want to achieve when registering:

- We are going to use the plugin on a site where members can register for free - just to get an account as subscriber OR register for any payable levels to get an account and option to create their site/blog. Free members can later upgrade to any payable level too...What we are interested is the process of registering for payable options and want to know if there is email confirmation when registering, and how is this email confirmation linked with the payment? - Meaning, when customer registers for Golden level (payable) we'll need email confirmation and when confirmed, we would like to proceed with the rest of the registration - payment method and/or sign up for a site . Please let us know if this is possible with your Add-ons.

If this is possible, we might request a demo too, if these features can be tested...

Thanks in advance,

Kole Dan

#2 Guest_Kole Dan_*

Guest_Kole Dan_*
  • Guests

Posted 28 July 2014 - 07:50 AM


No answers after 6 days! So lets rephrase the question a little bit and make it more clear:

- Is there email confirmation when users are registered for their membership?
- I need all to have their account "on hold" until they confirm their email!

Hope this will prompt faster response!

Thank you!

#3 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,246 posts

Posted 28 July 2014 - 10:46 AM

Hi Kole,

I apologize that your initial post was missed.  

Exchange uses the WordPress user.  If they just register on the site, they will receive the standard WordPress registration email.  When they purchase a product, they will receive a confirmation email with links to their account page, purchases page, etc.  

There isn't an email confirmation system like you described however.  They would need to complete their registration prior to making their purchase.

If you're interested in a demo, you can contact Ashley at ashley@ithemes.com.

Again I apologize that your post was missed initially.  Let us know if you have any additional questions.