Jump to content

Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Buy Button Doesn't Lead Anywhere

1 reply to this topic

#1 danielriou


    New Member

  • Members
  • Others: Premium Exchange Addon
  • 4 posts

Posted 21 August 2014 - 02:13 PM


I'm trying to use the stripe paypement add-on. I just checked again if the keys were correctly setup in the add-on settings. Right now, if you try to pay for this product : http://courseapied.ca/produit/ebook-debutez-la-course-a-pied/
or any other product, the button won't direct you anywhere...


#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,492 posts
  • LocationOklahoma City, OK

Posted 21 August 2014 - 03:25 PM

Hi Daniel,

It seems to be working for me.  I clicked the Buy button on your site, entered my email as a guest and then am asked to pay with PayPal.  I'm not ever taken from the product page, but I shouldn't be.  And I don't see the option to purchase using Stripe instead of PayPal.  Do you currently have the Stripe add-on enabled?  Did I misunderstand what you were asking about?  Or have you already resolved this on your own?



Reply to this Topic

If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange Add-on - Stripe forum.


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users