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Buy Now And Add To Cart Buttons Disappear When Items In Shopping Cart

buy now button add to cart button shopping cart

5 replies to this topic

#1 psillari

psillari

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Posted 26 August 2014 - 06:20 PM

Site - http://dl-patterns-dev.panedexpressions.com/

Problem: The “Buy Now” and “Add to Cart” buttons disappear on the product page if I am displaying a “You have 1 item in your shopping cart” message line.

How do I get the “Buy Now” and “Add to Cart” buttons to appear on the product page along with the “You have 1 item in your shopping cart” message line?


To Recreate the Problem
Go to the http://dl-patterns-dev.panedexpressions.com/product-category/eye-format/ page and click on View Details on the first item “Victorian Lighthouse” – both the “Buy Now” and “Add to Cart” buttons are visible.

Click on “Add to Cart” and the small cart window pops up – buttons no longer visible – 1 item ordered.

Click on “EYE Format” link in left sidebar nav widget.

“View Details” for second entry “Victorian Birch” and product page shows the “You have 1 item in your shopping cart” message and the “Add to Cart” button.  Click on the “Add to Cart” button and the small cart window pops up – buttons no longer visible.  Now there are 2 item listings in the cart.

Click on “EYE Format” link in left sidebar nav widget.

“View Details” for any product not yet chosen and you get the “You have 2 items in your shopping cart” message but no “Add to Cart” button.

It looks like adding 1 item to the cart covers or displace the “Buy Now” button and 2 items added covers or displaces the “Add to Cart” button.

Any ideas?

Thanks

Pete

#2 Elise Alley

Elise Alley

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Posted 27 August 2014 - 10:51 AM

Hi Pete,

The button is there, it's just being hidden for some reason.

Try creating a style.css file and add the following code:

.it-exchange-super-widget {
overflow: visible;
}

Then, in your child theme, you'll create a directory called exchange where you'll upload the style.css file with your customizations.  This will keep it from being overwritten when you update Exchange.

Give that a try and let us know how it goes.  

Thanks,

Elise

#3 psillari

psillari

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Posted 27 August 2014 - 12:39 PM

Elise,

Tried the CSS code but the buttons did not appear.

It did however allow both the "View Cart" and "Checkout" links to appear completely as only half the height of the letters was displaying with 2 items in the cart before the code was added.

Do you think the pop-up showing the items in the cart is covering or masking the buttons or that the buttons are being pushed off page somehow?

Pete

#4 Elise Alley

Elise Alley

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Posted 27 August 2014 - 01:29 PM

Hi Pete,

The Add to Cart button does show for me on your site now.

Screen Shot 2014-08-27 at 2.21.48 PM.png

Once I click that, I have the option to either complete my purchase or to view my cart.

Screen Shot 2014-08-27 at 2.21.58 PM.png

If that item or items were already in your cart, that may be why you weren't seeing the Add to Cart button.  It does appear on your site though.

Let us know if you have any additional questions.

Thanks,

Elise

#5 zvaios

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Posted 09 October 2014 - 09:12 AM

I'm not sure the css method is fixing this problem.  I am having the same issue as the topic implies and your ithemes sample site also has the same problem: http://demos.ithemes.com/exchange-variants/product/basic-t-shirt/

...once a tshirt has been added the cart, the "add to cart" button disappears, SO, there is no way to add another shirt of different colour and/or size

This is a huge problem and customers are unhappy that they have to check out multiple times for the item in different colours

Thanks in advance for you help with this

#6 Elise Alley

Elise Alley

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Posted 09 October 2014 - 09:19 AM

Hi zvaios,

The original post is not in reference to Product Variants.  You are not currently able to purchase multiple variants of the same product. This is a feature request which you can vote for on the Exchange Roadmap, but I don't have a timeline for if/when it will be added.

If you have any additional questions regarding this, please start a new thread in the Product Variants forum.  

Thanks,

Elise



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