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500 Error Message On Forum



1 reply to this topic

#1 Guest_CP_*

Guest_CP_*
  • Guests

Posted 30 August 2014 - 09:36 AM

My site is www.claimingpower.com

When I try to go to Membership forum (if you are not logged in as member) it is suppose to display a page saying you need to become a member before you can access material.

Instead I get a 500 page not found error

I can access to the forum fine if I am logged in as member.

So the forum is not broken.

I even created new forum and still error.

I disabled all plugins and tried it, still same error.

I changed theme and no luck either.

I contacted my website host and they can't seem to figure it out.

Is it possible that there is issue with iTheme Exchange Membership plugin and the forum plugin?

All the other restricted stuff works fine, like posts.

Just the forum is not working.

#2 Ronald

Ronald

    Forum Admin

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  • Others: All Plugins, All Themes, Moderators, Webdesign
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Posted 31 August 2014 - 05:52 AM

Hi,

if this is related to the Membership addon for Exchange, please sign in with your iThemes username and password and post in the appropriate support forum here: http://ithemes.com/forum/forum/214-membership/

Add as much relevant information you have, e.g. you mention "a forum plugin", which plugin are you referring to?

thanks.
Ronald

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Note: any currently open support threads in the community forum will stay open while we resolve them.