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Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Please Note:

The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.

Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.

What is "membership"?


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2 replies to this topic

#1 Kathy Gannett

Kathy Gannett

    New Member

  • Members
  • 8 posts

Posted 22 October 2010 - 07:27 AM

I just received this email - what does it mean? I bought a Theme one year ago. Does this mean I have to buy soemthing to be able to log in to the site in the future?

Dear Kathy Gannett,

Your subscription on iThemes.com : Membership expires 11/20/2010.

=========================

GET 25% OFF BY RENEWING YOUR MEMBERSHIP

Use this coupon code today:xxxxx

#2 Josh

Josh

    Ithemes Developer

  • Moderators
  • Others: All Plugins, All Themes, BackupBuddy, Flexx
  • 2,778 posts

Posted 22 October 2010 - 07:39 AM

Hi Kathy,

With the theme you purchased about a year ago, you also purchased 1 year membership, and access to the forum and upgrades. If you choose to renew your membership by buying another one of our products then you get 25% off.

Hope this helps clarify.

Josh
Hey if you haven't looked at the iThemes codex check it out here!
There are some plugin walkthrough videos on our youtube channel check it out!

#3 Guest_Benjamin Bradley_*

Guest_Benjamin Bradley_*
  • Guests

Posted 22 October 2010 - 08:51 AM

Also, you can continue using whatever products you purchased, but if you choose not to renew the membership you will not have access to the support and upgrades to the products.