Jump to content

Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Membership Questions

This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 SunnyDD



  • Members
  • PipPip
  • 10 posts

Posted 27 October 2010 - 10:06 AM

I purchased a yearly membership which is coming up for renewal - my question is if I choose to not renew will I still be able to access all the themes that are currently in my login panel or will they disappear when renewal comes up? I need to know if I should be downloading them onto my hard drive to be able to access them once the year is up.


#2 Ronald


    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 32,358 posts

Posted 27 October 2010 - 01:53 PM


if you choose not to renew your subscription, you will not have access to the member page anymore, so you won't be able to download themes. So it is a good idea to download them all before hand.

(Also note our 25% off renewals promotion)


Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.