WordPress News and Updates from iThemes

Have you ever heard of a zero-day vulnerability or a zero-day attack on a WordPress site? If not, you’re not alone. While WordPress site owners typically have a strong understanding of WordPress security and the measures required to maintain a secure site, it’s almost impossible to keep track of all of the different attacks your […]

Persona mapping will give you deeper insight into your customer base. Understanding your customer is the key to building a successful business. No matter what type of business you’re in, knowing how to connect with your customer is vital.  You’ve probably heard of persona mapping or customer mapping, but often it gets overlooked. Business owners […]

Do you understand the difference between DoS vs DDoS or why it even matters? The details of Internet security matter. Often, the difference between a malicious website breach and an attempted hack that was averted is a small, overlooked detail. That’s why it’s important to understand the differences between a DoS vs DDoS attack. What […]

Your customers keep you in business, so you need to have happy (read: loyal) customers if you expect them to come back. It’s far less expensive to maintain relationships with past customers than to develop new relationships. Your energy is best spent on your customer service strategy. 1. Emphasize Customer Service First Make customer service […]

This holiday season is a great time to consider how you are showing customer appreciation this year. A little bit of gratitude can go a long way for businesses that want to build lasting relationships with their customers.  There’s no denying that businesses aren’t much without their customers. If you have a business that doesn’t […]

Becoming a renowned WordPress consultant takes time, patience, resilience, energy, and determination. You may have learned to install WordPress and tweak themes but you have a long way to go before you can market your services as a consultant.  To be an expert in this field, you need the skills to work on the WordPress […]

“Blog” is short for “weblog”, which refers to a log of events that is kept online. Over time, “blog” has become the go-to term for online articles presented in a reverse-chronological or diary format. Entries are called “posts” and they are shown so that the latest post is found at the top of the page. […]

Customer feedback helps you to understand the needs of your clients and how well you meet them. Every service or product you create is meant to solve a problem or fulfill a need. The only way to know if you are achieving your objectives is by undertaking frequent customer surveys. Satisfied customers are likely to […]

In simple terms, a domain name is the “address” of a website. A domain name is the URL of a website that typed into a browser to find and access it. The longer, more technical answer of “what is a domain name?” requires a breakdown of the structure of a domain name and all of […]