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Replying to Backup Buddy - Fatal Error!


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Ronald

Posted 25 June 2012 - 08:14 AM

Hi,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/

thanks,
Ronald

Posted 23 June 2012 - 07:04 AM

Hi there,

My BackupBuddy comes up with this error when I try to back up manually:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/sinnemes/public_html/wp-content/plugins/backupbuddy/lib/zipbuddy/zipbuddy.php on line 87

It also doesn't do scheduled backups.

Please help.

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Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.