Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
4th of July weekend:
Please note that due to the 4th of July celebrations, today, Friday July 3 the iThemes offices are closed. Normal Support will resume on Monday July 6.
Thanks for understanding, and have a great weekend.
Recommended Maximum Execution Time? Mine is 30 secs and fails
Posted 15 February 2011 - 09:41 AM
New to wordpress and the serverbuddy plug-in.
The only test my site fails is the Maximum Execution Time (secs) - it fails with a time of 30.
What value should I be asking my host to change this to? Or should I only ask if I notice any particular problems caused by this setting? (what problems should I look out for?).
Posted 15 February 2011 - 10:29 AM
Hey, you're in good shape if that's the only FAIL
In a sense this is more of a "heads-up" than a fail - where it potentially has an impact is for something like BackupBuddy which may exceed this time limit if you have a particularly large site to backup. If this is happening you will generally find that backups would fail to complete.
If you were to be using BackupBuddy and you get this kind of problem then best bet would be to post over on the BB forum and get some advice on how to up this limit. Generally 30s is the default set by hosts (the purpose of the limit is to prevent rogue scripts from consuming excessive processor time) but it's generally possible for you to make some config update in you site to increase this to a limit that will suffice - you would only need to get your host involved if they were preventing you from doing this or you didn't have access to the necessary config file.
Hope that helps.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."
Posted 15 February 2011 - 11:57 AM
I do have BackupBuddy so will monitor the output from that as the site grows.