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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Sale Inquiry sent yesterday to Char...
Posted 15 March 2011 - 10:47 AM
CAN SOMEONE help me please. Call me or send me a phone number so I can call you.
603-216-1960 Home Office
Posted 15 March 2011 - 11:00 AM
I have brought this to the attention of the sales dept., I am sure the offer will not have expired,
Someone will get back in touch asap,
(btw, have you checked your e-mail spam folder?)
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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Posted 15 March 2011 - 11:07 AM
Posted 15 March 2011 - 11:08 AM
Just sent you an email. No worries...we'll take care of you.
Posted 15 March 2011 - 02:15 PM
Edited by Mary-Ellen McAllister, 15 March 2011 - 11:17 AM.