Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Affiliate - Backup Buddy
Posted 22 April 2011 - 10:04 AM
Posted 22 April 2011 - 12:27 PM
Also you might want to check your spam folder if you already havent.
There are some plugin walkthrough videos on our youtube channel check it out!
Posted 24 April 2011 - 04:18 PM
Please log in to your membership account (iThemes) and access your individual links via the Affiliates Area link. All of your links to all the iThemes and PluginBuddy products are listed there.
Full resources and instructions are available at the Affiliate Resource Center: http://affiliates.ithemes.com.