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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 29 July 2011 - 04:00 PM
If I already have a regular website & current domain, how do I change it over without interrupting anything? I know I'll want to play around with Builder for a while before making it live. How does that work?
Posted 30 July 2011 - 03:11 AM
Please watch http://ithemes.com/codex/page/Style_Manager#Style_Manager_Video
Such changes can also be of course done by editing style.css file.
You might want to set up a server on your computer, take a full backup of current live non-Builder site, restore it on your localhost, use Builder on it and once it is customized and ready, use BackupBuddy again to replace (delete and migrate) non-Builder site with Builder one.
Posted 31 July 2011 - 08:24 PM
Posted 31 July 2011 - 09:37 PM
If so, it is not possible to install/migrate Builder or any other theme of your choice to wordpress.com hosted blog.