Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Renewal of plugin suite
Posted 08 November 2011 - 06:24 AM
Posted 08 November 2011 - 01:28 PM
Thanks for posting this, and welcome to the forums!
Yes, if you add another year (you can email email@example.com for confirmation about your specific account) to your existing membership which has not expired, you will be adding time to your existing current time remaining (meaning you won't lose the time you have currently remaining).
You can email firstname.lastname@example.org to double confirm this also.