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Download Zip Link Going To 404 Error Page...after Backup

after backup download ZIP link 404 error

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#1 Guest_debora_*

Guest_debora_*
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Posted 20 December 2011 - 01:23 PM

hi there,

was able to backup (finally) but after the backup was completed the link  (below)
Download backup ZIP archive (227.04 MB) | Back to backup page
took me to an error 404 page and did not download (below link)
http://cedroshomes.com/wp-content/uploads/backupbuddy_backups/backup-cedroshomes_com-2011_12_20-j07d0kz7v3.zip

I have tried twice and each time I get sent to this 404 error page...side note, each time i do backup it doubles the size of the zip archive file to be downloaded. its now at 227.04 MB, don't want to try again till i know what is going on.

please  help.

thank you,
debora

#2 Ronald

Ronald

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Posted 20 December 2011 - 05:29 PM

Hi Debora,

you should be able to sign in to the forum, and access the BackupBuddy support forum. I've also sent you an e-mail regarding this, can you let me know if you have access now? If so, I can move this to the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/

Ronald

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Better, More Convenient, Private Support for Your iThemes Products Is Here.


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