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Backup Buddy Ftp Not Working


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#1 Ross Malaga

Ross Malaga

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Posted 11 January 2012 - 12:00 PM

I am trying to send a weekly backup to a FTP folder on the client's site.  The FTP setup is configured correctly (I used the test button and it came back Success).  However, when the backup runs the file never gets sent.  I can see the backup in the Backup & Restore area, but not the FTP directory.

Please help.

#2 Jeremy Trask

Jeremy Trask

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Posted 11 January 2012 - 12:23 PM

Hi Ross

Can you please post your question in the Member Only BackupBuddy forum, thanks.

Regards...jeremy

"Everything will be all right in the end. If it isn't all right yet then it isn't the end."





Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.