Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Monday, May 25 2015 is Memorial Day. Please note that the iThemes offices are closed during National Holidays.
Support will resume on Tuesday May 26.
Forum And Member Area
Posted 28 August 2012 - 05:03 PM
Posted 28 August 2012 - 05:06 PM
It is possible to have 2 separate logins for your iThemes member panel and for the forum. Initially, both the email and password you use when you made your purchase would have been used for both. But you can change both of them on the forum.
Hope that helps!
Posted 28 August 2012 - 05:09 PM
That's what I was hoping as I don't want them tied together. But I keep locking myself out. Obviously I'm being a bonehead and doing something wrong! I'll keep at it. Thanks.
Posted 28 August 2012 - 05:10 PM
Posted 28 August 2012 - 05:20 PM