Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 18 February 2013 - 11:48 AM
I have a host gator reseller account that I originally set up as ithemes recommended Host Gator at that time. Now they do not seem to be on the preferred list. I have a bunch of buseiness sites I would like to protect with BB back ups, who would you recomend for hosting?
Posted 18 February 2013 - 02:11 PM
We're recommending Site5 as a preferred host. Below is a link to an article explaining some of the reasons we make this suggestion.
Please let us know if you have any other questions!