Jump to content

Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

in progress

Exchange: Recurring And One-Time Donations

exchange recurring donations fundraising event exchange for nonprofit

1 reply to this topic

#1 ctabor1


    Advanced Member

  • Members
  • Others: BackupBuddy, Toolkit
  • PipPipPip
  • 168 posts
  • LocationDunedin, FL - Tampa Bay area

Posted 05 October 2013 - 09:26 AM

I've done a quick search here, and there are only a few posts on recurring donations or payments, but were not what I was looking for.

I see you have quite a few video tutorials on Exchange, and I went back and did a quick review of the Exchange webby in the last Developer course, but don't think it was really addressed... maybe just mentioned that you could do it. SO, looking for instructions, if any exist. (and options, etc.)

Actually -- I finally purchased Gravity Forms for various reasons... and one of them being able to do recurring donations for a non profit.
However, when it was stated that exchange could do this... I may like to do this instead, since I want to set up various donation options for my client's non profit.

Could you advise best way to:

Showcase 3-4 different funds to donate to (same non profit)  (e.g. General Fund, Strands Fund, UltraSound Fund, etc.)
Offer a 1-time donation option  - but offer and encourage monthly recurring donation to fund(s) of their choice.
These would be ongoing so could stay on the site.

Alternately, for a special "benefit event" or fundraiser... would love to be able to show "how much raised" as the commitments come in.
Should we stick with a fundraiser plug in for something like that?  These would be time sensitive and not remain on the site indefinitely.

Thanks for your feedback ahead of time...:)
Christine Tabor - FLPedaler

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,492 posts
  • LocationOklahoma City, OK

Posted 07 October 2013 - 01:34 PM

Hi Christine,

You can set up pre-determined donation amounts with Exchange, but there isn't an option to allow them to select their own custom amount.  So you could create a products like "General Fund - $15 Donation," "General Fund - $25 Donation," "General Fund - $50 Donation," etc.  Also, when you create the products, you have to make them either recurring or not; the customer can't select recurring or not.  So, again, you could create a product for a one time donation and one for a recurring donation, but that's the only way you could give them the option at this time.

For your additional objective, you would need to use a fundraiser plugin for that.  It's not something that you could do in Exchange at this time.

You do have some great ideas for Exchange features.  We'd love to hear them and you can send them to us at http://ithemes.com/exchange/feature-request/

Let us know if you have any additional questions.



Reply to this Topic

If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Exchange ecommerce plugin forum.


Also tagged with one or more of these keywords: in progress, exchange, recurring donations, fundraising event, exchange for nonprofit

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users