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Its A Bit Of A Problem Contributing Without This Forum Access

contributing forum access

1 reply to this topic

#1 Guest_Jud_*

  • Guests

Posted 05 December 2013 - 08:55 AM


Its a bit of a problem contributing without forum access or your team's dev support & guidance!!

I do find that knowledge base is improved if shared freely.

I do have solutions to share as well!!!

On another note:
I also found out the resolution for the earlier post I posted:



I have the same problem as on this ticket,

When my site: petshopmanager.net was on PayPal SandBox, Buy Now button functioned just fine.

When I disabled the PP SandBox, this button doesn't do anything

I do:
1. Buy Now
2. Checkout as Guest
3. Put in eMail
Nothing on Cart nor on Checkout page

The button does not add the product nor does it continue to the checkout page...


After digging deep into the code and functionalities I found this remark in the dev chrome console:

<!-- WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. -->

I installed http://ocaoimh.ie/wp-super-cache/

& the Buy Now button click redirects/ changes immediately to Pay with PayPal button


Any chances of communicating with the dev team??

jud - judmojo at gmail dot com

#2 Elise Alley

Elise Alley

    iThemes Support

  • Administrators
  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
  • 6,595 posts
  • LocationOklahoma City, OK

Posted 05 December 2013 - 10:16 AM

Hi Jud,

Unfortunately, there isn't a way to register for this forum, so you do have to wait for your posts to be approved.  However, the developers and I do watch the forums very closely, so we do see anything you submit.  If you feel more comfortable, though, you are welcome to post in the Exchange forum on WordPress.org:  http://wordpress.org/support/plugin/ithemes-exchange.  You do not have to wait for your posts to be approved there and I moderate that forum as well.  

If you have code/solutions to submit for the developers, you are welcome to do so here or through the form here:  http://ithemes.com/exchange/bugs/



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