Jump to content

Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.

Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

4th of July weekend:

Please note that due to the 4th of July celebrations, today, Friday July 3 the iThemes offices are closed. Normal Support will resume on Monday July 6.
Thanks for understanding, and have a great weekend.


Backupbuddy Saves Settings?

backupbuddy settings

This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 barnabasnagy



  • Members
  • PipPip
  • 26 posts

Posted 27 January 2014 - 10:06 AM


When I backup a website with backupbuddy it shows me that it backs up the settings, then database then files. Now I was wondering if all settgins are not in the database anyway, eg widgets. I googled and I found this: http://stackoverflow.com/questions/4719314/where-do-the-widget-settings-get-saved-on-the-wordpress-db

According to which all widget and other settgins are in the database.

So then why does backupbuddy shows that it is backup up settings?

Could you please advise?


#2 Gerroald


    iThemes Support

  • Moderators
  • Others: All Plugins, All Themes, Toolkit, Webdesign
  • 4,420 posts

Posted 27 January 2014 - 10:39 AM

Hello Barnabas,

For BackupBuddy support you'll need to login with your iThemes username/password and start a thread in the BackupBuddy Support Forum. If you need to renew your license you can contact sales@ithemes.com. There is a 25% Customer Loyalty Discount for returning members.

Thanks for understanding,