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Posted 16 April 2014 - 10:41 AM
Posted 16 April 2014 - 10:57 AM
I'm sorry to hear you're having this issue. Below are the channels for receiving support.
If you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home
If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security