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Ithemes Secuity Support?


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1 reply to this topic

#1 Guest_Jeff Dean_*

Guest_Jeff Dean_*
  • Guests

Posted 24 February 2015 - 11:50 AM

I have a problem with iThemes Security.   Its a Free plugin, why isn't it listed here for support?

Anyways, here is my issue, I hope someone can help.
In Settings/Banned Users, When ever I add a Ban Hosts IP to the list I get locked out of the site. Any IP I enter gets me blocked from the site.  I get the following message every time.

You don't have permission to access /wp-admin/admin.php on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

In order to get access again need to remove the following lines from the .htaccess file or comment them out.

  order allow,deny
  deny from env=DenyAccess
  deny from
  allow from all

And I have to set the write permissions on the.htaccess file so I can edit it.

#2 Ronald


    Forum Admin

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  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 32,916 posts

Posted 24 February 2015 - 12:09 PM


for support on iThemes security, If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security


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