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Ithemes Security Bug

security plugin bug

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#1 Guest_Michael_*

Guest_Michael_*
  • Guests

Posted 23 April 2015 - 02:28 AM

Hello,
I am getting the following error with iThemes Security. How can I fix it? It is not a memory issue. I have plenty of available RAM.

Warning: require(): Unable to allocate memory for pool. in /var/www/html/[web name redacted]/wp-content/plugins/better-wp-security/core/class-itsec-core.php on line 1364 Warning: require(): Unable to allocate memory for pool. in /var/www/html/[web name redacted]/wp-content/plugins/better-wp-security/core/class-itsec-core.php on line 1387 Warning: require_once(): Unable to allocate memory for pool. in /var/www/html/[web name redacted]/wp-content/plugins/better-wp-security/lib/icon-fonts/load.php on line 45

Please help!

#2 Gerroald

Gerroald

    iThemes Support

  • Moderators
  • Others: All Plugins, All Themes, Toolkit, Webdesign
  • 4,486 posts

Posted 23 April 2015 - 07:06 AM

Hey Michael,

I did a little research on this error. It looks like it's related to Alternative PHP Cache. I'd suggest contacting your host and see if they can help with this.

http://www.cyberciti.biz/faq/linux-unix-php-warning-unable-to-allocate-memory-for-pool/

For future support:

If you have purchased the iThemes Security Pro plugin, please post your support request here: https://ithemeshelp.zendesk.com/home

If you are using the free version, please post on the WordPress.org support forums: http://wordpress.org/support/plugin/better-wp-security

Thanks for understanding,

Gerroald




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.