Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Monday, May 25 2015 is Memorial Day. Please note that the iThemes offices are closed during National Holidays.
Support will resume on Tuesday May 26.
Pre Sales Question
Posted 31 October 2010 - 01:53 PM
I am interested in using iThemes builder for making client themes and would like to know if.
I am able to use the designed themes on other peoples host providers (as well as my own)?
Also if I design a theme can it only be saved as a child theme, meaning I would have to also install iThemes builder on each wordpress install or are the saved designs totally self contained?
Does iThemes builder also allow for Horizontal and Vertical theming, by this I mean so themes haveseparatebackground body elements that extend left and right of the menu, header, footer etc (this would be horizontal theming). Where as some themes allow for a single background image that extends to the left and right of all elements and extends from the top of the page to below the footer (this would beverticaltheming)?
Posted 01 November 2010 - 02:05 PM
You can use the themes on as many sites as you wish. Builder as a parent theme is required though to use a child theme.
I am not sure I understand the horizontal and vertical theming question, do you have examples of what you mean?
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.