Throughout this year we have been actively engaging with customers to understand them better. One thing we heard often was how confusing our iThemes Sync plans were.
We heard issues like:
- Do you have a plan for fewer sites?
- Do you have a monthly payment option?
- What if I want to try Sync Pro before I buy?
Out of all of these issues, the biggest one we heard by far was, What is the difference between Sync Standard and Sync Pro?
Today, we are excited to announce that we’re simplifying our Sync plans and offering you Sync Pro as the best WordPress and WooCommerce management service!
Our mission at iThemes is the same as it was 11 years ago: We create tools to make people’s lives awesome. And this update continues to push us down this path.
How We Used Your Feedback to Improve Sync
To eliminate the confusion between Sync Standard vs. Pro, we are merging Sync Standard and Pro to provide plans and pricing that are more straight-forward. Going forward, we will only offer Sync Pro to new subscribers.
Along with merging Sync Standard and Sync Pro, we are offering a new 5 site Sync Pro plan. The new Sync Pro 5 site plan will also include a 30-day free trial, so you can try before you buy. All Sync Pro plans now have monthly and annual subscription options.
New Sync Pro Pricing and Plans
We are very excited to share that we have reduced the price of our Sync plans by up to $300.
- First month FREE!
- First month FREE!
What do these changes mean for current Sync customers?
Current customers will continue on their current plan and to receive bug fixes and security patches, but new features will be reserved for Sync Pro customers.
If you’d like to upgrade your current Sync Standard plan to one of the new Sync Pro plans, our account services team can help. Contact our account services team now.
Sync Pro users will automatically renew at the new reduced price.
New Quality of Life Improvements for iThemes Sync
Along with the changes to the Sync plans, we added several usability improvements to Sync.
Improved Onboarding Experience
If you are new to Sync, you will have a friendlier experience adding your first site to Sync.
Enroll Sites in Uptime Monitoring + Create Monthly Reports During Setup
When connecting a site from Sync, you now have the option to enroll the site in Uptime Monitoring and to create a new monthly report schedule.
Duplicate Existing Report Schedules
You can now duplicate an existing report schedule to use on a new site.
Fix For Search Field & Password Manager Autofill
We also implemented a change to prevent password managers from mistakenly entering Sync usernames into the search field on the Sync dashboard.
We are always excited to implement improvements suggested by the iThemes community. Please keep the feedback coming, it really does help us create better tools for you!
Each week, Michael puts together the WordPress Vulnerability Report to help keep your sites safe. As Product Manager at iThemes, he helps us continue to improve the iThemes product lineup. He’s a giant nerd & loves learning about all things tech, old & new. You can find Michael hanging out with his wife & daughter, reading or listening to music when not working.